We want you to love your Little Soles™! If for any reason you wish to exchange, or return it, within the first 30 days we are happy to replace it with another selection or refund the credit card used for the purchase, less shipping. Just repack the unworn footwear in their original packaging (if possible) with a copy of the receipt from your purchase and contact our customer service department by calling toll-free 1-877-710-0123 or by emailing us at [email protected] to authorize your reason for the exchange. Our staff is available Monday to Friday, 9:30am to 4:30pm (Mountain Standard Time). For circumstances beyond 30 days since your purchase please contact us to review how we can best address your concerns.
Please return the package, prepaid, via United States Postal Service if you are within the USA or Canada Post if within Canada to the attention of:
Little Soles Inc.
105-150 Crowfoot Cr. NW, suite #205
Calgary, AB, Canada
Important: COD or Collect packages will not be accepted. If returning your package from outside of Canada please ship via parcel post. Do not use a courier service otherwise there will be a brokerage charge for customs clearance. Little Soles Inc. will not be responsible for unauthorized shipping or customs related costs.
*Please Note: Return Postal Services are at the expense of the customer
The above Return Policy is only valid on orders placed directly through the Little Soles Online Store. If you have purchased your Little Soles through one of our many retailers, than we ask that you contact them directly to facilitate your exchange
Shipping costs for all Little Soles™ orders are $6.95/pair*. All orders ship via UPS or Canada Post, based on shipping address.
*Additional regional charges may be applied